Best Free Online CRM Software

Managing customer relationships effectively is crucial for business growth, and free online CRM software provides an accessible solution without the financial burden. Customer Relationship Management (CRM) software helps businesses organize, track, and nurture interactions with current and potential customers, enhancing overall efficiency and satisfaction. By leveraging online CRM software, companies can centralize their customer data, streamline sales processes, and improve communication across teams, all from a cloud-based platform. For small businesses, online CRM software for small business offers tailored features that fit unique needs and budgets. These online CRM systems enable businesses to manage contacts, track leads, and analyze customer behavior with ease. The best online CRM for small business options often includes user-friendly interfaces, customizable dashboards, and integration capabilities with other essential tools, ensuring that even businesses with limited resources can maintain strong customer relationships. Explore our curated list of free online CRM tools to find the perfect free online CRM software that aligns with your business goals. Whether you're a startup or an established company, these solutions provide the functionality you need to build lasting customer connections and drive success without the extra costs.

Note: Most of the products listed in this free online CRM software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all-time online CRM software to find the best fit for you.
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256 Software

List of Top Free Online CRM Software

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Small Business

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Enterprise

Zendesk Suite

Customer Service Software to Create a Great Experience

   4.4

 (2 Reviews)

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

HubSpot CRM

Free CRM Software & Tools for Your Whole Team

HubSpot is a top-rated all-in-one CRM platform that caters to the needs of small and scaling businesses. With its intuitive user experience, powerful features, and scalability, HubSpot stands out as the best CRM choice for small and scaling businesses alike. This platform offers a comprehensive suite of tools to manage customer relationships effectively, streamline sales processes, and drive reve... Read more about HubSpot CRM

Free Trial

Available

Pricing Type

$20 Per month

Location

United States

Zendesk Sell

Sales CRM Software & All-in-One Sales Platform

Zendesk Sell is a sales automation software designed for enhancing productivity in sales processes. It offers a streamlined interface for managing sales pipelines, ensuring efficient tracking of deals from initiation to closure. The software integrates with email, allowing for easy communication and follow-up with prospects. It features detailed reporting tools, providing valuable insights into sa... Read more about Zendesk Sell

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

Salesforce Sales Cloud

Build strong customer relationships and grow revenue with a single source of truth.

Salesforce Sales Cloud is a powerful solution designed to streamline and optimize sales processes for businesses. It serves as a comprehensive customer relationship management (CRM) platform, offering features that help organizations manage leads, track opportunities, and close deals more efficiently. With Salesforce Sales Cloud, users can easily organize and access customer information, facilitat... Read more about Salesforce Sales Cloud

Free Trial

Available

Pricing Type

$25 Per month

Location

United States

Zoho CRM

Top-rated Sales CRM Software by Customers

Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads, and monitor deals in one centralized platform. The software offers customizable dashboards, enabling businesses to tailo... Read more about Zoho CRM

Free Trial

15 Days

Pricing Type

$14 Per month

Location

India

Brevo is a versatile email marketing software designed to help businesses enhance their digital communication strategies. With an intuitive drag-and-drop editor, users can create visually appealing emails without needing coding skills. Brevo offers a range of customizable templates, making it easy to align with a brand’s identity. The platform includes powerful segmentation tools, allowing marke... Read more about Brevo

Free Trial

NA

Pricing Type

$0 Per month

Location

France

Airtable

The platform to build next‒gen apps

Airtable is a top-notch app development platform that empowers users to extend the functionality of their databases effortlessly. With a user-friendly interface, creating custom apps becomes accessible even for non-developers. Start by defining data models, then add custom views and interfaces. Leverage Airtable's API to connect with external services and integrate data seamlessly. Its flexibilit... Read more about Airtable

Free Trial

Available

Pricing Type

$20 Per month

Location

United States

Freshsales

Easy Sales CRM Software

Freshsales is a customer relationship management (CRM) software that caters to businesses of all sizes. It streamlines the sales process by offering lead scoring, email tracking, and sales pipeline management in a single platform. Freshsales provides a 360-degree view of customers, centralizing communication and customer information. It features an AI-based lead scoring system, which prioritizes p... Read more about Freshsales

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

monday CRM is a highly customizable customer relationship management (CRM) software designed to help businesses manage their sales processes, customer interactions, and workflows in one platform. This intuitive solution empowers teams to track leads, manage contacts, schedule follow-ups, and monitor customer interactions from initial inquiry to post-sales support. With its user-friendly interface,... Read more about monday CRM

Free Trial

Available

Pricing Type

$12 Per user

Location

Israel

RingCentral Contact Center

Omnichannel Contact Centers for every budget and business size

RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center

Free Trial

14 Days

Pricing Type

$9.99 Per month

Location

United States

Bitrix24

All-in-one free platform to manage your team and run your sales

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

Free Trial

15 Days

Pricing Type

$1590 Per month

Location

United States

LiveChat

LiveChat is a complete customer service platform that delights your customers and fuels your sales.

LiveChat is an online customer service software renowned for its efficiency and ease of use. Primarily, it offers a live chat system that businesses can integrate into their websites, allowing for real-time communication with visitors. This feature is highly customizable, enabling companies to tailor the chat experience to fit their brand and customer needs. Beyond simple messaging, LiveChat inclu... Read more about LiveChat

Free Trial

14 Days

Pricing Type

$20 Per month

Location

Poland

NOLA is a customer relationship management (CRM) software that enables businesses to manage interactions, track leads, and improve client engagement. The platform’s contact management features allow users to store and organize customer information in a centralized database, making it easy to access client details, track communication history, and enhance service quality. NOLA’s lead management... Read more about NOLA

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

CampaignerCRM is a customer relationship management software designed to help businesses improve their engagement with customers through automated, personalized marketing. It includes a powerful suite of tools to manage leads, track interactions, and build detailed customer profiles. CampaignerCRM integrates email marketing, social media campaigns, and customer segmentation to create a comprehensi... Read more about CampaignerCRM

Free Trial

Available

Pricing Type

$29 Per month

Location

Ireland

vcita

Small Business Management Software & App

vcita is a robust business management platform that simplifies scheduling and client interactions for businesses. Its user-friendly interface allows for easy appointment scheduling, helping businesses save time and enhance customer convenience. The platform offers a personalized client portal, allowing customers to seamlessly book appointments, pay for services, and engage with businesses. With vc... Read more about vcita

Free Trial

Available

Pricing Type

$29 Per month

Location

United States

Q4 Desktop is a robust customer relationship management (CRM) software designed to enhance client engagement and streamline communication for businesses. This platform provides comprehensive tools for managing customer interactions, tracking sales pipelines, and analyzing client data, enabling organizations to build stronger relationships with their customers. With Q4 Desktop, users can easily org... Read more about Q4 Desktop

Free Trial

Available

Pricing Type

Contact Vendor

Location

Canada

Teamwork CRM is a comprehensive customer relationship management software designed to enhance customer engagement and streamline sales processes. The platform offers a centralized system for managing customer interactions, from initial contact to post-sale support. With tools for lead management, task automation, and sales tracking, Teamwork CRM helps sales teams improve efficiency and close deals... Read more about Teamwork CRM

Free Trial

Available

Pricing Type

$15 Per user

Location

Ireland

Cirrus Insight is a powerful integration software designed to enhance productivity by connecting Salesforce with other applications. This platform enables users to access Salesforce data directly within their email and calendar tools, streamlining workflows and improving collaboration. With its user-friendly interface, Cirrus Insight allows teams to track emails, schedule meetings, and manage cont... Read more about Cirrus Insight

Free Trial

Available

Pricing Type

$14 Per user

Location

United States

Thryv

Small Business Software & CRM System for Small Business

Thryv is a comprehensive business management platform created for small businesses. It combines essential tools like CRM, marketing automation, and appointment scheduling in one user-friendly interface. With Thryv, businesses can easily manage customer relationships, streamline communication, and boost their online presence. The platform includes features like online booking, allowing clients to s... Read more about Thryv

Free Trial

Available

Pricing Type

$20 Per month

Location

United States

Nimble

CRM Software To Grow Your Business

Nimble is a straightforward CRM tool, designed for efficient contact management and relationship building. It integrates social media profiles, enriching customer data. The platform simplifies tracking interactions, ensuring follow-ups are timely. Nimble's calendar and task management features aid in scheduling and organization. Email integration streamlines communication. The tool offers sales pi... Read more about Nimble

Free Trial

14 Days

Pricing Type

$24.90 Per month

Location

United States

Agendor is a user-friendly customer relationship management (CRM) software designed to help businesses effectively manage their customer interactions and sales processes. This platform offers comprehensive tools for tracking leads, managing customer data, and automating sales workflows, which streamlines the sales cycle and boosts team productivity. With features like customizable sales pipelines,... Read more about Agendor

Free Trial

Available

Pricing Type

Contact Vendor

Location

Brazil

Caspio

Build multi-user apps, workflows and dashboards with little to no code.

Caspio is a user-friendly, no-code platform empowering businesses to create custom applications without extensive coding. Its intuitive drag-and-drop interface makes the app development process simple. It enables users with varying technical expertise to build robust solutions. Caspio's cloud-based nature ensures easy deployment and scalability and eliminates the need for complex infrastructure. T... Read more about Caspio

Free Trial

14 Days

Pricing Type

$3285 Per month

Location

United States

Act!

Proven CRM and turnkey marketing solution

Act! is a customer relationship management (CRM) software designed to streamline business processes. It helps manage contacts, leads, and customer interactions effectively. Key features include sales pipeline management, which enables tracking of sales opportunities from lead to close. Act! also offers marketing automation, allowing users to create and send targeted email campaigns. The software i... Read more about Act!

Free Trial

14 Days

Pricing Type

$30 Per month

Location

United States

HoneyBook

The all-in-one clientflow platform for those who do it all

HoneyBook is a client management software primarily designed for creative professionals and small businesses. It centralizes various business processes, including project tracking, client communication, and financial management. The platform offers tools for creating and sending custom-branded proposals, contracts, and invoices, simplifying the client onboarding process. HoneyBook also facilitates... Read more about HoneyBook

Free Trial

7 Days

Pricing Type

$16 Per month

Location

United States

Insightly is a powerful customer relationship management (CRM) software designed to help businesses manage customer interactions and enhance their sales processes. This comprehensive platform offers tools for managing contacts, tracking leads, automating workflows, and generating reports, ensuring that organizations can effectively nurture relationships throughout the customer journey. With its in... Read more about Insightly

Free Trial

Available

Pricing Type

$29 Per user

Location

United States

No buyer guide found.

Frequently Asked Questions

Following are some of the main features that the majority of free Online CRM Software offers in general:

  • Contact Management
  • Activity Dashboards
  • Collaboration Tools
  • Lead Management
  • Pipeline Management
  • Integration Supports
  • Automation
  • Report Generation
  • Analytics

Typically, there are some limitations to using free Online CRM Software solutions.

For example:

  • Limited access to features.
  • Restricted user accounts.
  • Low data storage capacity.
  • Limited customization capability.
However, you can always go for budget-friendly paid versions, which may break the limit barriers.

The majority of free Online CRM Software offers free trials for paid versions. Please note that the time period for a free trial may differ based on the software.

 
For example:

The majority of free Online CRM Software or free trials do not require credit card details. Users have to provide their credit card details if they go for any paid plans.

The majority of free Online CRM Software offers customer support to free users. However, the level of support may differ.

Absolutely! Free Online CRM Software are safe to use. They strictly adhere to regulatory compliance.