Best Free Conversation Intelligence Software

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad

InMoment is a sophisticated customer experience software that helps businesses understand and improve how they interact with their customers. Equipped with powerful analytics and feedback tools, InMoment enables companies to gather real-time insights into customer satisfaction, behavior, and preferences. The platform supports multiple feedback channels, including surveys, social media, and in-app ... Read more about InMoment

Apollo.io is a powerful sales engagement platform designed to help businesses streamline their outreach efforts and enhance lead generation. With a robust suite of features, Apollo.io enables users to identify potential customers, track interactions, and automate follow-up processes. The platform integrates seamlessly with existing CRM systems, allowing teams to manage their sales pipelines more e... Read more about Apollo.io

CallRail is a dynamic call tracking and analytics platform that empowers businesses to optimize their marketing efforts. It allows users to track phone call conversions from online and offline marketing campaigns, including PPC ads, SEO, and direct mail. With its call recording feature, businesses can gain valuable insights into customer interactions, enhancing training and service quality. CallRa... Read more about CallRail

Aviso is an advanced sales forecasting software designed to help businesses predict revenue, track sales performance, and make data-driven decisions. The platform uses AI-powered algorithms to analyze historical sales data, identify trends, and generate accurate sales forecasts. Aviso provides real-time insights into sales pipeline health, enabling sales teams to prioritize leads, manage deals, an... Read more about Aviso

Ringover is a cloud-based phone system designed for businesses seeking effective communication solutions. It offers features like call forwarding, ensuring calls are never missed. Ringover provides a unique feature of integrating with CRM systems, streamlining customer data management. The software includes voice and video conferencing, facilitating team collaboration. Users can benefit from call ... Read more about Ringover

QEval is a comprehensive call center software designed to enhance the efficiency and effectiveness of customer service operations. It offers a suite of tools including call routing, automatic call distribution, interactive voice response (IVR), and real-time monitoring. QEval also provides detailed analytics and reporting features, enabling managers to track performance metrics, identify areas for... Read more about QEval

Convirza is a call tracking software designed to help businesses optimize their marketing campaigns by tracking and analyzing phone call data. The platform provides real-time insights into call performance, enabling businesses to identify which marketing channels are driving the most leads. Convirza offers call recording, lead scoring, and keyword tracking features, allowing users to measure the e... Read more about Convirza

Convin is a comprehensive contact center quality assurance software designed to enhance the performance and productivity of customer service teams. With Convin, businesses can monitor, evaluate, and improve interactions between agents and customers to ensure consistent service quality. The software utilizes artificial intelligence (AI) and machine learning to analyze customer conversations in real... Read more about Convin

Salesken is a dynamic sales enablement software that helps organizations enhance their sales processes through actionable insights and intelligent analytics. The platform provides tools for tracking sales performance, analyzing customer interactions, and optimizing sales strategies in real-time. With its intuitive interface, Salesken allows sales teams to access key metrics, monitor pipeline healt... Read more about Salesken

Jiminny is a powerful Call Recording Software designed to enhance communication management and improve team performance through real-time insights and analysis. It offers a comprehensive platform for recording, transcribing, and analyzing calls, ensuring that organizations can maintain high standards of customer service and training. Jiminny provides robust tools for monitoring call quality, ident... Read more about Jiminny

Outfindo is an advanced personalization software solution designed to help businesses deliver highly tailored experiences to their customers across websites, mobile apps, and marketing campaigns. By leveraging customer data and behavioral insights, Outfindo allows businesses to create dynamic content and personalized offers that resonate with each individual user. The platform’s machine learning... Read more about Outfindo

Circuitry.ai is a cutting-edge business intelligence (BI) software solution that enables companies to make data-driven decisions by providing actionable insights through advanced data analysis and visualization. Powered by artificial intelligence, Circuitry.ai can analyze large volumes of data, identify patterns, and generate predictive models, allowing businesses to make more informed, strategic ... Read more about Circuitry.ai

Unlock the power of conversation intelligence with WebAgent.ai by analyzing and storing interactions between customers and chatbots. This feature provides deep insights into customer behavior, preferences, and needs, enabling businesses to refine their communication strategies and enhance service delivery. By understanding these patterns, you can make informed decisions that improve marketing app... Read more about WebAgent