Best Free Customer Retention Software

Free Customer Retention Software is an essential tool for businesses aiming to keep their customers engaged and loyal without incurring additional costs. This software helps organizations track customer interactions, analyze behavior patterns, and implement strategies to enhance satisfaction and loyalty. By utilizing customer retention software, businesses can identify at-risk customers, personalize communication, and offer tailored incentives to encourage repeat business. With robust customer retention tools, companies can monitor key metrics such as churn rate, customer lifetime value, and engagement levels. User retention software enables businesses to create targeted campaigns that address specific customer needs and preferences, fostering long-term relationships. A comprehensive customer retention platform integrates seamlessly with existing systems, providing a unified approach to managing and improving customer loyalty. For those searching for the best customer retention software, our Free Customer Retention Software category offers a curated selection of top-tier solutions designed to meet diverse business needs. Explore our list to find the perfect tools that will help you retain your valuable customers and drive sustainable growth without any financial burden.

Note: Most of the products listed in this free customer retention software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all-time customer retention software to find the best fit for you.
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20 Software

List of Top Free Customer Retention Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

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Company Size

Self Employed

Small Business

Medium Business

Enterprise

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions, providing businesses with actionable insights into customer preferences and satisfaction. XM for Customer Experience fe... Read more about XM for Customer Experience

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Hotjar

Website Heatmaps & Behavior Analytics Tools

Hotjar is an intuitive tool designed to understand online user behavior and website performance. It offers heatmaps, which visually represent where users click, move, and scroll on your site, providing insights into their interactions. Hotjar also features session recordings, showing real user journeys and experiences. This helps identify usability issues and areas for improvement. Surveys and fee... Read more about Hotjar

Free Trial

15 Days

Pricing Type

$32 Per month

Location

United States

Campaign Monitor by Marigold

Drive results with unforgettable email marketing.

Campaign Monitor is an email marketing platform that simplifies your marketing efforts. With a user-friendly interface, it's easy to create and send engaging email campaigns. You can customize templates, personalize content, and schedule emails for optimal delivery. The platform also offers robust analytics, helping you track open rates, click-through rates, and subscriber engagement. A/B testing ... Read more about Campaign Monitor by Marigold

Free Trial

Available

Pricing Type

$12 Per month

Location

United States

ReviewTrackers is a powerful review management software designed to help businesses monitor and manage online reviews effectively. This platform provides comprehensive tools for collecting, analyzing, and responding to customer feedback across various review sites. With its user-friendly interface, businesses can easily track their reputation, gain insights into customer sentiments, and identify a... Read more about ReviewTrackers

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Whatfix is a leading digital adoption platform designed to facilitate user onboarding and enhance the experience of software applications. This platform provides tools for creating interactive guides, tutorials, and training modules, ensuring that users can quickly learn how to navigate and utilize new software features. Whatfix includes analytics capabilities that track user engagement and learni... Read more about Whatfix

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Pushwoosh is a powerful mobile marketing software that enables businesses to connect with their audiences through targeted push notifications and in-app messages. This platform offers tools to personalize and schedule messages, allowing companies to reach the right users at optimal times. Pushwoosh supports segmentation, making it easy to tailor notifications based on user behavior, preferences, a... Read more about Pushwoosh

Free Trial

Available

Pricing Type

$49 Per month

Location

United States

Talon.One is a cutting-edge customer engagement software designed to enhance the way businesses interact with their customers. With its powerful platform, organizations can create personalized marketing campaigns that resonate with individual consumer preferences, leading to increased loyalty and sales. Talon.One’s comprehensive suite of tools allows for the development of promotions, discounts,... Read more about Talon.One

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

Akita is a customer success software designed to help businesses manage and improve customer relationships by providing real-time insights into customer behavior and engagement. The software allows customer success teams to track key metrics such as customer health scores, usage trends, and renewal forecasts, ensuring that they can proactively address potential issues and increase customer retenti... Read more about Akita

Free Trial

Available

Pricing Type

$160 Per month

Location

Ireland

Revinova is a powerful learning management system (LMS) designed to facilitate educational institutions and organizations in delivering engaging and effective learning experiences. The platform supports a wide range of learning modalities, including online courses, blended learning, and classroom training. With an intuitive interface, Revinova allows educators to create and manage course content, ... Read more about Revinova

Free Trial

NA

Pricing Type

$35000 Per year

Location

United States

Lebesgue is an advanced marketing analytics software that helps businesses optimize their digital marketing strategies through data-driven insights. The platform enables marketers to measure the performance of their marketing campaigns across multiple channels, including social media, email, paid ads, and content marketing. Lebesgue's AI-powered tools analyze vast amounts of marketing data to iden... Read more about Lebesgue

Free Trial

Available

Pricing Type

Contact Vendor

Location

Croatia

Maqsam is an advanced contact center software designed to help businesses streamline customer interactions, optimize agent performance, and enhance customer satisfaction. By providing a unified platform for voice, chat, email, and social media communications, Maqsam enables businesses to manage customer inquiries across multiple channels from a single interface. The software includes features like... Read more about Maqsam

Free Trial

Available

Pricing Type

$45 Per user

Location

Saudi Arabia

Raaft is a customer satisfaction software designed to help businesses monitor and improve their customer service through real-time feedback and analytics. This powerful platform allows companies to collect customer ratings, reviews, and survey responses across multiple touchpoints, providing a comprehensive view of customer satisfaction. Raaft’s intuitive interface enables businesses to create c... Read more about Raaft

Free Trial

Available

Pricing Type

$79 Per month

Location

United States

Screeb is a user-friendly survey software designed to help businesses collect feedback, gather insights, and improve decision-making through customizable surveys and questionnaires. The platform allows users to create surveys with a variety of question types, including multiple choice, open-ended, and Likert scale questions. Screeb’s intuitive drag-and-drop interface makes it easy to design surv... Read more about Screeb

Free Trial

Available

Pricing Type

$79 Per month

Location

France

OptCulture is a powerful customer loyalty software designed to help businesses build and maintain strong relationships with their customers. With its user-friendly platform, OptCulture allows organizations to create personalized loyalty programs tailored to their audience, enhancing customer engagement and retention. The software offers features such as points tracking, rewards management, and pro... Read more about OptCulture

Free Trial

Available

Pricing Type

$160 Per user

Location

India

Stames is an advanced help desk software designed to streamline and enhance customer support operations for businesses of all sizes. The platform offers a comprehensive suite of features including ticket management, multi-channel support, automated workflows, knowledge base integration, real-time analytics, and collaboration tools, ensuring that all aspects of customer support are seamlessly handl... Read more about Stames

Free Trial

Available

Pricing Type

$12.99 Per user

Location

Ghana

Corelation is a powerful data analysis software that enables businesses to extract valuable insights from large datasets and make informed decisions. The software offers a suite of analytical tools, including data mining, statistical analysis, and machine learning, that can be applied to a wide range of industries, from finance to healthcare. Corelation’s advanced algorithms allow users to ident... Read more about Corelation

Free Trial

NA

Pricing Type

$77 Per month

Location

Denmark

SuccessBoard is a customer success software designed to help businesses enhance their customer relationships by providing actionable insights into customer health, satisfaction, and engagement. The platform offers a comprehensive view of each customer’s journey, from onboarding to ongoing support, enabling businesses to track important metrics such as churn risk, product usage, and customer sati... Read more about SuccessBoard

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

EngagePackage is a comprehensive customer engagement software designed to help businesses build stronger relationships with their customers. With its multi-channel communication capabilities, EngagePackage allows businesses to reach customers through email, SMS, social media, and live chat, all from one unified platform. The software’s automation features enable businesses to set up personalized... Read more about EngagePackage

Free Trial

Available

Pricing Type

$149 Per month

Location

United Arab Emirates

Vendeo is a powerful video management software designed to help businesses manage, organize, and distribute their video content across various platforms. Whether it's for marketing, customer support, or training purposes, Vendeo simplifies video hosting, editing, and distribution, offering a central hub for all video-related activities. The platform supports a wide range of video formats, allowing... Read more about Vendeo

Free Trial

Available

Pricing Type

Contact Vendor

Location

France

Reward Rally transforms routine customer interactions into exciting, gamified experiences with points, badges, and leaderboards. Integrated with Zoho Desk, Zoho CRM, and Microsoft Azure, it boosts customer loyalty and engagement by offering personalized rewards from over 250 partner brands. This platform ensures long-lasting engagement, making customer interactions both rewarding and memorable. Read more about Reward Rally

Free Trial

15 Days

Pricing Type

Contact Vendor

Location

India

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Frequently Asked Questions

Following are some of the main features that the majority of Free Customer Retention Software offers in general:

  • Response Management
  • Hashtag Tracking
  • Feedback Management
  • Survey/Poll Management
  • Multi-Channel Communication

Typically, there are some limitations to using Free Customer Retention Software solutions.

For example:

  • Limited access to features.
  • Restricted user accounts.
  • Low data storage capacity.
  • Limited customization capability.
However, you can always go for budget-friendly paid versions, which may break the limit barriers..

The majority of Free Customer Retention Software offers free trials for paid versions. Please note that the time period for a free trial may differ based on the software.

For example:

The majority of Free Customer Retention Software or free trials do not require credit card details. Users have to provide their credit card details if they go for any paid plans.

The majority of Free Customer Retention Software offers customer support to free users. However, the level of support may differ.

Absolutely! Free Customer Retention Software are safe to use. They strictly adhere to regulatory compliance.