Best Free Customer Success Software

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Pipefy is a versatile business process management software designed to streamline workflows and optimize efficiency. Serving as an intuitive process management tool, Pipefy empowers users to create, automate, and monitor workflows seamlessly. It offers a range of features, including customizable process templates, automation rules, and dynamic forms for tailored solutions. With a user-friendly int... Read more about Pipefy

Incursu is a customer success platform that helps businesses enhance their customer relationships and drive retention. By offering tools for onboarding, performance tracking, and proactive communication, Incursu ensures that customers derive maximum value from a company's products or services. With its customizable dashboards, businesses can monitor customer health, identify at-risk accounts, and ... Read more about Incursu

HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, improve customer satisfaction, and strengthen customer relationships. This user-friendly platform empowers businesses to deli... Read more about HubSpot Service Hub

Zoho Desk is a customer service software designed to help businesses manage customer support activities efficiently. It offers a range of features including a ticketing system, which organizes customer inquiries from various channels into a single interface for easier tracking and response. The software also includes a help center, allowing customers to find answers on their own through knowledge ... Read more about Zoho Desk

monday CRM is a highly customizable customer relationship management (CRM) software designed to help businesses manage their sales processes, customer interactions, and workflows in one platform. This intuitive solution empowers teams to track leads, manage contacts, schedule follow-ups, and monitor customer interactions from initial inquiry to post-sales support. With its user-friendly interface,... Read more about monday CRM

Zight, formerly known as CloudApp, is a dynamic Video Making Software designed to simplify the creation, editing, and sharing of professional-quality videos for businesses and creative professionals. It offers a comprehensive platform for capturing screen recordings, adding annotations, and editing video content with ease and precision. Key features include intuitive video editing tools, customiza... Read more about Zight (formerly CloudApp)

Pega Customer Service is an advanced live chat software designed to enhance customer support and streamline communication for businesses of all sizes. This comprehensive platform offers features such as real-time messaging, automated responses, customer profiling, analytics, and integration with CRM systems, providing organizations with the tools needed to deliver exceptional customer service effi... Read more about Pega Customer Service

Mixmax is an innovative inside sales software designed to enhance productivity and streamline communication for sales teams. This platform offers a comprehensive suite of tools that allow users to manage email outreach, schedule meetings, and track engagement with leads effectively. With its user-friendly interface, Mixmax simplifies the process of sending personalized emails and automating follow... Read more about Mixmax

Gainsight Digital Hub is a powerful community software designed to foster engagement and collaboration among customers, employees, and stakeholders. With its userfriendly interface, Gainsight enables organizations to create dynamic online communities where users can share knowledge, ask questions, and provide feedback. The platform offers features for discussion forums, resource libraries, and eve... Read more about Gainsight Digital Hub

LearnUpon is a powerful learning management system designed to facilitate training and development within organizations. With its user-friendly interface, administrators can easily create, manage, and deliver online training courses tailored to various learning styles. The software includes features such as course tracking, assessments, and reporting, enabling organizations to monitor learner prog... Read more about LearnUpon

ProfitWell is a comprehensive business performance management software designed to help companies optimize their financial health and drive sustainable growth. This powerful platform offers a suite of tools for revenue recognition, financial forecasting, budgeting, and performance analytics, enabling businesses to gain deep insights into their financial operations. ProfitWell’s intuitive dashboa... Read more about ProfitWell

SalesDirector.ai is a cuttingedge data entry software solution designed to enhance sales productivity and streamline CRM processes. This innovative tool uses artificial intelligence to automate data entry tasks, allowing sales teams to focus on building relationships and closing deals. With its userfriendly interface, SalesDirector.ai simplifies the process of capturing and managing customer infor... Read more about SalesDirector.ai

Totango is a customer success platform designed to help businesses optimize customer interactions and drive growth. It offers features for tracking customer health scores, indicating how satisfied and engaged customers are with a product or service. Totango enables the segmentation of customers based on various criteria, aiding in personalized outreach and support. It also facilitates automated co... Read more about Totango

Tallyfy is an outstanding business process management software designed to simplify workflow orchestration. It serves as a virtual guide, helping teams organize tasks effortlessly. With user-friendly features, Tallyfy empowers users to create, track, and optimize processes without the need for extensive technical expertise. Its intuitive interface ensures a smooth experience, allowing seamless col... Read more about Tallyfy

Lucky Orange is an innovative software tool designed to help businesses understand and improve their website's user experience. It offers a suite of features including real-time visitor tracking, heatmaps, session recordings, and conversion funnels. With real-time tracking, businesses can see how visitors are interacting with their site at any moment, offering immediate insights into user behavior... Read more about Lucky Orange

AppFollow is a versatile software tool tailored for app tracking and management, offering a comprehensive solution for businesses and developers. It specializes in monitoring app reviews and ratings across various platforms, helping users stay updated with customer feedback. A standout feature is its real-time analytics, providing insights into app performance and user sentiment. AppFollow simplif... Read more about AppFollow

TeamSupport is a customer support software designed to help businesses manage client interactions and support tickets more effectively. It enables teams to collaborate on resolving customer issues by providing a shared view of customer data and interactions. Key features include ticket management, which organizes and prioritizes customer inquiries, and a knowledge base that helps customers find an... Read more about TeamSupport

EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities. With EngageBay CRM, you can efficiently manage leads, track customer interactions, and automate marketing campaigns, all... Read more about EngageBay CRM

Acquire is a cutting-edge customer communication platform that stands out for its comprehensive suite of features designed to enhance customer experience. It uniquely combines live chat, AI-powered chatbots, and co-browsing technology, allowing agents to interact with customers' screens for more effective support. Acquire's video and voice chat capabilities add a personal touch to customer interac... Read more about Acquire

USU Knowledge Management is a robust platform designed to streamline the organization, storage, and retrieval of information within businesses. It empowers teams to capture valuable knowledge, promote collaboration, and enhance decision-making processes through intuitive tools for document management, content sharing, and advanced search functionality. With its user-friendly interface, USU Knowled... Read more about USU Knowledge Management

Email Meter Enterprise is a powerful email management software designed to help organizations optimize their email communications and enhance productivity. This platform provides comprehensive analytics tools that track email performance, allowing users to monitor metrics such as open rates, response times, and engagement levels. With Email Meter, businesses can gain valuable insights into how the... Read more about Email Meter Enterprise

Chameleon is a powerful Digital Adoption Platform Software designed to help businesses onboard users to their software products through guided tutorials, in-app messages, and interactive walkthroughs. The platform offers tools for creating personalized user experiences, ensuring that new users can navigate software features efficiently. Chameleon features an easy-to-use interface that allows busin... Read more about Chameleon

elevio is an innovative help desk software designed to help organizations manage customer support effectively. This platform offers a range of tools for ticket management, knowledge base creation, and reporting, ensuring efficient customer service operations. With elevio, users can easily track support requests, manage customer interactions, and analyze service metrics through an intuitive dashboa... Read more about elevio

Chaty is an intuitive live chat software that enables businesses to offer real-time customer support through their websites and mobile apps. This software allows businesses to engage with visitors, answer queries, and resolve issues instantly, enhancing the overall customer experience. With Chaty, companies can integrate multiple communication channels, including live chat, WhatsApp, Facebook Mess... Read more about Chaty